Support
No Discord needed. Ask our helper for an instant answer, or message a real person.
Ask our helper
Instant answers about plans, joining, mods, Bedrock and refunds. For anything about your account or payments, use the form below and a person will reply.
Hi! Ask me anything about Chunk Hosting, like "how do I install mods?"
Message our team
A person reads every message and replies by email, usually within 24 hours.
Other ways to get help
- Open a support ticket: customers, log in to your Client Area first. Best for account and server problems.
- support@chunkhosting.com
- Discord: helper bot and ticket button in #support.
- FAQ: joining, mods, Bedrock, refunds, upgrades.
- Waiting on an email? Receipts, welcome emails and password resets can take up to 15 minutes and often land in junk the first time. Reset your password here.